Accounts & Payments
We welcome you to create an account with us. By creating an account you can access other services including reviewing past orders, printing invoices and adding additional delivery addresses. You can easily reorder by clicking the reorder button in your item order history.
Should you wish to delete this account please email us and include your last order ID. If you have not previously placed an order please include your full name and the address you used when creating your account. Accounts that have been created but show no order history are deleted after 12 months.
If you do not wish to create an account you can choose the guest checkout option. If you have either PayPal or an Amazon account you can complete your order without entering any additional details on our site. Please see below for further details.
Payments
We offer you a choice of payment methods before and during checkout. These options are:
• Credit/Debit Card (via SagePay)
• Amazon Payments
• PayPal
Would rather just talk to someone? We are happy to take your order over the phone and take payment by either credit or debit card, bank transfer and cheque. Want to pay by cheque? Just give us your address along with your order and we will send you a stamped return address envolpe with a printed copy of your order for you to complete.
Orders can also be placed by email. Just email us your requirements and we will email you a payment invoice with which you can pay with a credit/debit.
Online credit/debit card payments
To use a credit/debit card please ensure that you provide the correct billing address and telephone number registered with your card.
Card payments are taken through SagePays Secure Payment Gateway. If you have used 3D Secure before with you Credit or Debit card you will be asked for you password during your transaction. For more information on this and tips on safe online shopping please go to:
www.sagepay.co.uk/support/online-shopper-support
All card/debit transactions take place on SagePays servers and no card details are stored on our premises, systems or servers.
Amazon Payments
With Amazon payments you can complete your order by clicking on the the Amazon button on either the Cart or Checkout page. A popup window will ask you to login into your Amazon account. You can choose your delivery address and payment card before completing your order.
Amazon Payment transactions take place on amazons servers and no payment information or your Amazon passwords are stored on our premises, systems or servers.
Please note that an account is automatically created with Immediate Label when using Amazon Payments on our website. Only your name and email address are automatically stored in your account when you use Amazon to complete your order.
You can create a password and save this account for future use. If you do not create a password for your account you can still login with your Amazon account by using the Login with Amazon button. Should you wish to delete this account please email us and include your last order ID. This can be found in your order verification email or your order history in your account.
PayPal
PayPal express enables you to compete your order without having to create an account with us. You do not need a PayPal account to use this payment method. If you have a PayPal account you can check out quickly with no need to enter your debit or credit card details.
Should you wish to create an account with us and still use PayPal as a payment method you can do so during checkout. Simply choose PayPal as your payment method after entering your details and shipping information on the checkout page.
All transactions take place on PayPals servers and no payment information or PayPal passwords are stored on our premises, systems and servers.